Warranty & Performance Guarantee

Explore warranty coverage and performance guarantees for Think LED fixtures. Learn about our 5- and 10-year limited terms, light quality promises, and simple claim process.

  • Built to Last. Backed by Think Green.

    At Think Green Solutions, we don’t just install lights — we install confidence. Every Think LED system is backed by one of the strongest warranties in the industry, reflecting our commitment to quality, reliability, and long-term performance. Our lighting systems are engineered to deliver exceptional efficiency and durability, with a failure rate of less than 2% across thousands of installations. When you choose Think Green, you’re choosing proven reliability and peace of mind for years to come.

Our Warranty Promise

All Think LED fixtures are covered by our comprehensive 5- or 10-year limited warranty, depending on the product type. Each warranty includes both materials and workmanship protection, plus our 5-year performance guarantee, ensuring the colour consistency, brightness, and overall quality of light meet our high standards.

10-Year Limited Warranty

Applies to select high-performance fixtures including LED panels, high bays, and low bays.

  • Covers defects in materials and workmanship for up to 10 years from original installation date

  • Includes a 5-year guarantee on colour stability and lumen output: your light will stay bright, balanced, and consistent

  • Coverage backed by Think Green’s engineering and quality assurance process

5-Year Limited Warranty

Applies to all other Think LED luminaires including tubes, strips, wall packs, and exterior fixtures.

  • Covers defects in materials and workmanship for 5 years from installation

  • Includes 5-year colour and light-quality performance guarantee

What’s Covered

Our warranties cover:

  • Defects in materials and workmanship under normal use and installation conditions

  • Light quality and colour stability, ensuring uniform performance across your facility

  • Sustained brightness: fixtures maintain lumen output within industry-standard tolerances over time

Simply put: we guarantee that your lighting will perform as beautifully and efficiently as the day it was installed.

What’s Not Covered

To ensure reliability, our warranties exclude:

  • Damage from improper installation, electrical issues, or environmental exposure outside rated limits

  • Normal surface wear such as fading of paint or finish

  • Modifications, abuse, accidents, or unauthorized repairs

Making a Claim

If you ever experience an issue, we make the process simple:

  1. Contact Think Green Solutions within 30 days of noticing the issue. Provide product details and installation information.

  2. If the product qualifies under warranty, we’ll repair or replace it — fast.

  3. Our team is dedicated to keeping your facility running efficiently with minimal disruption.

For full warranty details or to start a claim, contact us directly:

Think Green Solutions

1574 Eagle Street North, Cambridge, ON N3H 4S5

Phone: +1 (647) 381-3733

Email: info@thinkgreensolutions.com

Why Businesses Trust Think Green

  • Less than 2% failure rate across all Think LED systems: proven reliability.

  • Colour and quality guarantee: your lighting stays bright, clean, and consistent for years.

  • Long-term protection: up to 10 years of confidence backed by our Canadian support team.

  • Sustainability that lasts: fewer failures mean less waste and better ROI.